Accessibility Statement for Hurtigruten.com
Last updated: June 25, 2025
At Hurtigruten, we believe exploring the world should be for everyone, which is why we are committed to providing equal access to our website, apps, and online services for all users, regardless of ability, technology, or circumstances.
We design and update our website in alignment with the Web Content Accessibility Guidelines (WCAG) and relevant national legislation, including the European Accessibility Act (Directive (EU) 2019/882), the Disability Discrimination Act 1992 (DDA), the Americans with Disabilities Act (ADA), and Accessible Canada Act, and applicable provincial accessibility laws such as Ontario’s Accessibility for Ontarians with Disabilities Act (AODA).
What That Means in Practice
To support accessibility, we have implemented the following:
Navigation using only a keyboard is supported across most of our website.
We use a clear layout, consistent structure, and easy to read text.
Images include descriptive alt text where needed.
Forms, buttons, and menus are designed to be screen reader friendly.
Links use descriptive and accessible text.
We conduct ongoing audits and user testing to identify and resolve accessibility issues.
Where We're Improving
We know there’s still work to do.
Some content and third-party features, like booking widgets, maps, or filters, may not yet fully meet all accessibility standards. This can include older pages or archived content, as well as tools we don’t directly control.
We are actively working to improve these areas as part of our ongoing commitment to accessibility and development.
Need Help?
If you’re having trouble using our website, or if you spot something we could do better, we want to hear from you.
You can contact us by email, phone, or via our online feedback form:
Email: [email protected]
Phone: +1 (866) 280-0642
Click here to fill out our feedback form
We aim to respond to requests within 5 business days.
Our phone lines are open 24/7, 7 days a week.
Legal Information
This statement reflects our ongoing commitment to accessibility under applicable laws and standards in the United States, Canada, the European Union.
If you are based in one of these regions and believe your accessibility concern has not been addressed appropriately, you may contact your country’s relevant enforcement authority, such as the U.S. Department of Justice (DOJ), the Accessibility Commissioner under the Canadian Human Rights Commission, and designated authority under the European Accessibility Act.